Shipping & Delivery Policy
Last updated: 13 September 2026
This page covers physical products only — gemstones, bracelets, Rudraksha, Yantras, and other spiritual products. Consultations, Healing sessions, Puja bookings, Courses, and Personalized Reports are digital or service-based and are covered by their own delivery timing shown on each product/service page and in our Terms & Conditions.
Delivery Timelines
Each product page shows its own estimated delivery window, set by us per product/category — we do not apply one universal delivery time across every physical item, since sourcing and dispatch timelines genuinely differ by product. The timeline shown at checkout for the specific item(s) in your cart is the estimate that applies to your order.
Processing & Dispatch
Orders are processed and prepared for dispatch after payment is confirmed. Processing time is separate from, and in addition to, the courier's own transit time to your address.
Delivery Regions
We currently ship within India. If you are outside a serviceable delivery area, this will be indicated at checkout.
Delays & Issues Outside Our Control
Estimated delivery timelines are good-faith estimates, not guaranteed dates, and may be affected by courier delays, remote-area logistics, weather, strikes, or other circumstances beyond our reasonable control.
Incorrect Address
It's your responsibility to provide a complete, accurate delivery address and a reachable phone number. We are not liable for non-delivery or delay caused by incorrect or incomplete address information you provided.
Damaged or Failed Delivery
If a package arrives damaged, or a delivery fails, see our Refund & Cancellation Policy for what qualifies for a return/replacement, and contact us with your order reference.
Questions About a Delivery
Go to your Orders page, open the order, and use "Need help with this order?" — or reach us via our Contact page.